Chick-fil-A is America’s favorite restaurant for the 8th year in a row

Chick-fil-A has maintained its position as America’s favorite restaurant for eight years in a row, according to the American Customer Satisfaction Index (ACSI).

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That’s in spite of the fact that overall, consumers prefer full-service restaurants over fast food.

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The survey found that Americans’ satisfaction with fast-food restaurants decreased by 2.6% in the last year, earning the category a score of 76

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Meanwhile, full-service restaurants maintained their score of 80 from 2021.

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The ACSI released its annual restaurant survey for the 2021-2022 year on Tuesday.

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Even though fast food declined in popularity this year, Chick-fil-A maintained its score of 83, the highest score in the ACSI restaurant survey.

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Following Chick-fil-A in the fast-food category, sandwich chain Jimmy John’s and “All Other” fast-food chains scored 79 this year.

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